At SmartResi we only ask for what's needed to run your platform: resident information and visit records. We never sell your information.
Last updated: November 2026
SmartResi protects your data and sets simple terms of use, so you can manage your condominium with full confidence from day one.
Last updated: November 2026
Smart Resi ("the App", "we") is available at smart-resi.app and is operated by JK Media Consultant, LLC, in Davenport, FL, USA. Data controller: SmartResi. Privacy contact: info@smart-resi.app. This Policy explains what personal data we collect, what we use it for, who we share it with, how long we keep it and what rights you have. By creating an account or using the App you accept this Policy.
Account data: first name, last name, email, phone and encrypted password. Residence data: home, unit, block or tower and role (resident, owner, administrator, security). Content you generate: reservations, maintenance, issues, messages, comments and files. We do not store account or card numbers. We also keep support messages. Automatically: device, usage and analytics, notification token, IP and logs. Camera, gallery, notifications, location or biometrics are optional permissions you can revoke.
To create and manage your account, provide the App's features (reservations, notices, issues), process payments and dues (subscription payments are processed by Stripe), send service and community notices, and promotional news. We also improve the App, measure performance, fix errors, prevent fraud, ensure security and comply with legal obligations.
We do not sell your data. We only share it with your community's management, providers acting on our behalf (cloud, email, analytics, payments and support, e.g. Google Firebase, AWS, Stripe), authorities when required by law, and third parties in mergers or reorganizations, after informing you. All providers are required to protect your data and use it only for those purposes. If data is processed outside your country, we apply standard contractual clauses or certified providers.
While your account is active we keep what is needed for the service. When you delete it, we delete or anonymize it within a maximum of 30 days, except what we must keep by law. Backups are deleted within 90 days. We use encryption in transit (HTTPS/TLS), encrypted passwords, role-based access control and monitoring. No system is 100% secure; if a breach affects you, we will notify you as required by law.
You can request access, rectification, deletion, objection, restriction, portability, withdraw consent and file a complaint with your country's authority. Email us at info@smart-resi.app; we respond within a maximum of 30 days. Delete your account from Profile → Settings → Delete account, or by email with the subject "Delete account". The App is not intended for anyone under 18. Cookies and third-party services (payments, Google, Apple) have their own policies. We may update this Policy and will notify you if the change is significant. Contact: JK Media Consultant, LLC, Davenport, FL USA | info@smart-resi.app
These Terms and Conditions ("Terms") govern access to and use of the Smart Resi mobile application and website, available at smart-resi.app ("the App"), operated by JK Media Consultant, LLC, Davenport, FL USA ("we"). By creating an account, downloading or using the App, you accept these Terms and our Privacy Policy. If you do not agree, do not use the App. Questions: JK Media Consultant, LLC. Contact: info@smart-resi.app.
Smart Resi makes management and communication easier in residential communities: notices, common-area reservations, issues and maintenance, visitors and dues payments. We may modify, expand or suspend features, giving advance notice when the change is relevant. To use the App you must be at least 18 years old (or of legal age, or have guardian authorization), be an owner, administrator or authorized staff member of a registered community, and provide truthful, up-to-date information.
You are responsible for keeping your credentials confidential and for the activity on your account. Let us know immediately if you suspect unauthorized use. The account is personal and non-transferable; you can delete it from the App. You agree not to use the App for illegal purposes, harass others, post unlawful content, impersonate others, access without authorization, introduce malware, scrape, or use it for unauthorized commercial purposes. We may suspend or cancel accounts that break these rules.
You keep ownership of the content you upload (messages, photos, comments, reports) and grant us a limited, non-exclusive, worldwide, royalty-free license to host and process it only to provide and improve the service. You are responsible for what you post; we may remove content that violates these Terms or the law. The App, its code, design, brand and texts belong to JK Media Consultant, LLC or its licensors. We grant you a personal, limited, revocable, non-exclusive and non-transferable license to use the App under these Terms.
Smart Resi is a technology tool. Each community's internal rules, charges, penalties, reservations and communications are the responsibility of its management. We are not a party to relationships between residents and management. Plan prices are published at smart-resi.com. Subscriptions are billed through Stripe and renew automatically each month unless you cancel before the next renewal date by emailing info@smart-resi.app. Refunds are governed by these Terms and applicable consumer law. Community dues are between you and your management. We make reasonable efforts to keep the App available, but we do not guarantee uninterrupted or error-free service.
The App is not an emergency system: in an emergency, contact the authorities. It is provided "as is" and "as available", without prejudice to your consumer rights. To the extent permitted by law, we are not liable for indirect damages or for other users' content or management decisions. You can stop using the App at any time; we may suspend access if you breach these Terms. Data processing is governed by the Privacy Policy. We may update these Terms and will notify you if the changes are significant. These Terms are governed by the laws of the United States; disputes are submitted to the courts of Florida, without prejudice to consumer rights.
